1.Services

Syntra Designs agrees to provide website design and/or website development services based on the package and services selected by the Client.

The specific services, features, pages, functionality, and deliverables included in the Client’s project will be determined by the package purchased and any additional services agreed upon before the project begins.

Anything not specifically included in the selected package or written project agreement is not automatically included in the project.

Additional features, pages, functionality, integrations, revisions, or services requested by the Client may require an additional charge.

2.Important Client Disclaimers

To avoid any misunderstanding, the Client acknowledges and agrees to the following important points before signing this Agreement:

• ◆Domain names are not purchased by Syntra Designs. The Client is solely responsible for purchasing and owning their own domain directly through a registrar of their choice, so that the Client retains full ownership and control of the domain at all times.
• ◆Syntra Designs does not create, own, or manage PayPal or any other payment processor business account on the Client’s behalf. If the Client’s website requires online payments, the Client is solely responsible for creating and maintaining their own business account with the chosen payment provider.
• ◆Ongoing maintenance, updates, and support are offered exclusively through one of Syntra Designs’ monthly subscription care plans. One-time design packages cover the initial build and its included revisions only, and do not include ongoing maintenance, updates, or support after the project is delivered.

3.Project Price and Payment

The total price for the Client’s project is stated in the signature section of this Agreement.

The Client agrees that full payment is required before work on the project begins.

Syntra Designs is not required to begin designing, developing, reserving project time, purchasing credits, or performing services until payment has been successfully received and confirmed.

Payments may be processed through PayPal or another payment method approved by Syntra Designs.

Any transaction fees, currency conversion fees, taxes, or fees charged by third-party payment providers may be the responsibility of the Client where applicable.

4.No Guaranteed Project Start Date

Syntra Designs may work with multiple clients simultaneously.

The Client understands that purchasing a website does not necessarily guarantee that work will begin immediately on the date of payment.

Projects are generally completed according to:

• ◆The Designer’s current workload
• ◆The order in which projects are scheduled
• ◆The complexity of the Client’s project
• ◆The Client’s responsiveness
• ◆The availability of required information and materials
• ◆Technical requirements
• ◆Third-party service availability
• ◆Any unexpected technical or business circumstances

Syntra Designs will make reasonable efforts to complete the project within the estimated timeframe provided to the Client.

However, unless otherwise agreed in writing, all timelines are estimates and are not guaranteed delivery dates.

5.Estimated Project Timeline

For standard website projects, Syntra Designs may estimate a completion timeframe of approximately 2 to 6 weeks after all of the following have occurred:

• ◆Full payment has been received
• ◆This Agreement has been accepted or signed
• ◆The Client has provided all required content and information
• ◆The Client’s project has been scheduled

More complex projects or projects requiring additional features may require additional time.

The Client understands that delays may occur due to workload, technical issues, third-party services, Client delays, revisions, or circumstances outside the reasonable control of Syntra Designs.

Syntra Designs does not guarantee a specific completion date unless one is expressly agreed upon in writing.